Who We Are
IO Tools is based in Sydney, Australia. iotools.cloud provides free online tools to a worldwide audience, and this policy covers the main site and its subdomains (e.g. api.iotools.cloud).
Information We Collect
Like most websites, we automatically collect non-identifying technical data — browser type, language, referring site, IP address, and the time of your visit — to understand how the site is used. We only collect personal information (like your name and email) when you give it to us directly, for example by submitting the contact form or creating an account.
How We Use It
We use your information only for the purpose you gave it to us — replying to your message, running your account, or (only with your consent) occasional product updates you can unsubscribe from at any time. We never sell or rent your personal information. We only share it with staff or contractors who need it to operate the site (and who are bound not to disclose it further), or when required by law. We rely on your consent, our legitimate interest in running the site, or a legal obligation as the basis for this processing.
Retention
We keep personal information only as long as needed to operate the site. If you'd like your account or contact-form data deleted, email us (below) with the subject "Data Erasure Request" — we'll delete or anonymise it, except where we're required to keep records for legal or security reasons.
Your Rights
Depending on where you live, you may have the right to:
- request a copy of the personal information we hold about you;
- ask us to correct or delete it;
- restrict or object to how we use it; and
- withdraw consent, where consent is the basis for processing.
To exercise any of these rights, contact us using the details below.
Cookies & Analytics
We use cookies to run the site and to understand how it's used. Analytics runs through Google Analytics (IP anonymised, demographics/interest reporting disabled) and Microsoft Clarity (session-replay heatmaps); both are third parties with their own privacy practices. Ads may be served by Google and other ad networks using cookies to personalise what you see — you can opt out of personalised Google ads via Google Ads Settings. Consent for advertising cookies is managed by our advertising partner's consent tool, which appears when you first visit; you can review or withdraw that consent at any time from its privacy and cookie settings link.
Third-Party Links
Our site links to other websites we don't control. This policy only covers iotools.cloud — please read the privacy policy of any third-party site before sharing information with it.
Changes
We may update this policy from time to time; the "last updated" date above reflects the most recent change. Continuing to use the site after an update means you accept the revised policy.
Contact
Questions about this policy or a request about your data? Email hello[at]iotools.cloud or use our contact form.